Shopping cart - Cart Subtotal:$0.00

Customer Service

 

Shipping & Delivery

Normally we need 1-2 days to process your order and delivery within two working days after your payment.We will choose the most efficient Shipping Methods.


If you are located in the following regions: Australia, Austria, Belgium, Canada, Denmark, France, Finland, Germany, Greece, Ireland, Japan, Korea, Norway, New Zealand, Portugal, Singapore, Sweden, Switzerland, Spain, the United Kingdom, the United States,And orders more than $ 180, we will free shipping.If you locate in other regions,the postage need to be paid and we will provide you the best price.Normally we choose UPS, DHL, EMS to delivery.Tracking Number will be send to your Email,You can track your parcel on these website.


Tips:
1.If you can get your tracking number, but you cannot track it, don’t worry, it might due to the following reasons:


(1) your order is just shipped, the logistic company haven’t uploaded your shipping information in time


(2) your order is checking through the customs


(3) an error occurs to the tracking system temporarily.


2.You can track your parcel, but there is no more updates about the status for next several days, it might because the following two reasons:


(1) there is a large logistics at your local customs, it takes more time to check through


(2) the logistic company hasn’t upgrade the information promptly

 

Privacy & Security

At our website, we respect the privacy of everyone who visits the Site and we are committed to maintaining the privacy and security of the personal information of all users of the Site. Our Privacy Policy on the collection and use of personal information and other information is outlined below. We want you to know how we use and protect the personal information you give us. Please read this policy before you use the Site. Your Acceptance This policy applies to protect your own privacy and should be read in conjunction with the Terms and Conditions which are available on the Site. By viewing and using the Site you will be deemed to have agreed to the matters described in this policy. If you do not agree with the terms of this policy, then you should stop accessing and using the Site immediately. Further, you should review this policy regularly; we may change this policy from time to time by updating this page.


What Our Personal Information Used?
1. We do not require your personal information to obtain access to most parts of the Site.
2. We collect personal information when you make an enquiry or register as a merchant or register to receive information on our featured or special deals available through the Site.
3. We may collect and use personal data for the purposes of running our business. We use this information so that we can provide information to allow you to link to products and services
4. to the extent required or permitted by law, we may also collect, use and disclose personal information in connection with security related or law enforcement investigations or in the course of cooperating with authorities or complying with legal requirements.


Ratings and Feedback:
1. Users of the Site may review and rate products featured on the Site. So your consent to your ratings will be publicly available on the Site. By submitting your personal information to us (including your details as a user), you will be treated as having given your permission for the processing of your personal data as set out in this policy.
2. We may ask your feedback through surveys and we may use the results for marketing or development of the Site. As part of registration as a user interested in featured items on the Site, you have agreed to receiving requests for feedback from our websites via your email address.


Tracking activity on our Site:
1. When you browse the Site and have not registered, you browse anonymously. Personally identifiable information is not collected as you browse. However, we track how the Site is used by both anonymous users and our registered merchants, by using a small string of text that is sent to your browser known as a ‘cookie’. Our use of cookies is described in more detail in the next section.
2. All such information will be used only to assist us for the purposes of providing an effective service on the Site. We may from time to time supply the information relating to the number of users linking from the Site. You will not personally be identifiable from this information.


Cookies:
Cookies collect information that includes the server your computer is logged onto, your browser type and how you gained entry to the Site. Therefore, when you use the Site, details are recorded about your use, such as how you have used the Site, the time and date of your access to the Site, pages of the Site that you accessed and the time you spent on the Site. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses or capture your email address or any other personally identifiable information. You should note that accepting cookies is required if you want to view the Site, because they are essential for the Site administration and security.


Security
We have implemented technology and policies, with the objective of protecting your privacy from unauthorized access and improper use.
Changes to this Privacy Policy
We may amend this policy from time-to-time. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on the Site. We will always use information in accordance with the policy under which it was collected.

 

Returns & Replacement
              If you are not satisfied with the product, you can apply for a refund or replacement. We accept refund or replacement conditions:

1.The returned items are with full tags and packages. Can't be wore or washed before you return it.


2.Except the quality issue ,buyer need to pay the freight out and home  for other causes of refund and replacement

 

Ordering
After the order is generated, our sales will contact you within 6 hours for payment details.
Payment, Pricing & Promotions
Currently accept payment by PayPal only.No taxes.

 

Viewing Orders
             Please login your account to view the latest status of your order.Or contact our sales to get more details.

Email:bandagedressesstore@gmail.com

 

Updating Account Information
Please log in your account to update your account information, like address, telephone, etc.